The future of CX is active, intelligent analytics. We call it “Measurement In Motion”. Use CX data to power business outcomes automatically and watch the data improve.
Easily build behavioral scorecards to engage employees and power better customer experiences. If you want higher response rates and more contact center call resolutions, simply map these behaviors to your CX scorecards and connect them to compensation. The improvement will be automated and transformational.
Experience.com ’s enterprise-grade platform helps engage people and power businesses everywhere. With response rates as high as 65% and NPS improvements up to 50 points, we can transform your business and reporting.
Your Net Promoter Score (NPS) identifies promoters and detractors and areas of needed improvement. CX analytics like NPS can be used to create benchmarks, identify trends, understand journeys, and improve behavior. Experience.com gives you advanced measurement to make data-driven decisions.
Collect feedback from customers automatically at every meaningful touchpoint within the customer’s journey and instantly analyze their comments.
4.7 of 5.0 Stars
“If you aren’t on board, you’re already behind…”
Nicole of Marketing
5.0 of 5.0 Stars
“Experience.com Has Elevated My Business!”
Michael F. President
5.0 of 5.0 Stars
“The Results from the platform have been nothing short of amazing!”
Chris W. Customer Insights
